1. Who we are
“SWAT” refers to our managed agencies platform and any related services, sites, or tools we operate. When we say “we”, “our”, or “us”, we’re talking about this organisation.
2. Information we collect
We collect information in three main ways:
- Information you provide directly – for example when you fill out forms, book a call, or email us.
- Usage and technical data – such as pages viewed, referral sources, and basic device or browser details.
- Third-party sources – where you consent to share data with us from tools such as scheduling, analytics, or CRM platforms.
3. How we use your information
We use your information to:
- Respond to enquiries, meetings, and partnership requests.
- Match you with relevant pods, teams, or partner agencies.
- Operate, maintain, and improve the SWAT platform and services.
- Send operational and occasional marketing communications you can opt out of at any time.
4. Legal bases
Depending on where you are located, we rely on one or more legal grounds to process your data: performance of a contract, legitimate interests in running and improving our services, and your consent where required (for example for certain marketing or cookies).
5. Sharing and transfers
We may share information with carefully selected service providers and partner agencies who help us deliver work, run our infrastructure, or provide specialist services. These parties are required to handle your information securely and only for the purposes we outline.
Data may be processed in countries other than your own. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.
6. Data retention
We keep personal data only for as long as it is needed for the purposes described above or as required by law. When it is no longer needed, we take reasonable steps to delete or anonymise it.
7. Your rights
Depending on your location, you may have rights such as accessing, correcting, updating, or deleting your personal data; objecting to or restricting certain processing; or requesting data portability.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.
8. Cookies and similar technologies
We may use cookies and similar tools to understand how the site is used, to improve performance, and to help remember your preferences. You can manage cookies through your browser settings, but some features of the site may not work as intended if cookies are disabled.
9. Third-party links
Our site may include links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review the privacy information provided on those sites.
10. Updates to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will adjust the “Last updated” date below and, where appropriate, provide additional notice.
Last updated: 26 November 2025
11. Contact
If you have questions about this policy or how we handle your data, please email reach@theswat.co.